With our Chat Center you can serve 1:1 conversations to your customers in your browser. Helpful tools are working in teams, ticket forwarding and the asignment of custom labels.
Which advantages does the Chat Center offer?
personal
Your communication is as close to your customers as possible. Using labels you may even offer multi-language support
voice messages
You can use voice messages with your customers, so your support is even more personal
no delays
In contrast to E-Mail there is no delay in support. Your customers will also most likely answer immediately
channel of choice
Reach your customers with the messenger they prefer to reduce barriers
variety of media
Use everything modern messengers offer: video, images, voice messages and even files. Send PDFs or let your customers make and send pictures
speed
Within minutes the problem of your customer could be solved