Always on
Chatbots do answer within seconds and serve 24/7, even on holidays.
Which advantages do chatbots have?
Low maintenance
Other than in the smartphone business, chatbots don’t need app updates at your customers devices. The chatbot service is always up2date.
Huge reach
Chatbots do not need special download on your customer’s smartphone like apps. The messenger is already installed, you save a lot of money in marketing and promotion.
push notification
Messenger usually do have close to 100% active push notifications. No other channel is trusted by your customers that high.
group chats
Chatbots not only can serve in a 1:1 conversation with your customer but also in group chats. This offers a total new set of interactions, e.g. ordering pizza with your friends into a combined shopping cart.
customer satisfaction
Once customers are happy, they share it with their friends. Your awesome service can be found and spread much easier within messengers, due to the platform.
Example chatbot solutions
Delivery service
Order pizza, baguette or pasta throughout the messenger. Without an app, your customer doesn’t need updates and you don’t need promotions.
supermarket
You have groceries with a low best before? No problem at all! With a chatbot you can offers those goods pretty short term and target customers which are interested directly.
refuel
This bot gives you a hit, as soon as there is a target price reached in your surroundings. There is no need to start and update an app for this kind of service anymore!
insurance
Both in support with claims notification with proof by photographs, audio messages and GPS location, and sharing information with phone numbers and contact informations, bots are pretty helpful.
travel
Matching travel locations can be found even faster with chatbots. Customers love to use the shared location feature and the possibility to get quick answers in a 1:1 conversation directly into the messenger.
